This Cookie Policy explains how Chewcottontug Products Canada Inc. (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, www.chewcottontug.com. This policy provides clear and transparent details regarding how data is processed, how long it is retained, and how you can exercise your preferences in compliance with Canadian, United Kingdom, and European Union data protection regulations.
- What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide analytical information to the website owners. - Managing Your Consent (The Cookie Banner)
In accordance with European and Canadian privacy legislation, we respect your right to choice.
Essential Cookies: These are strictly necessary for the technical operation and basic functions of our website (such as managing your shopping basket or handling payment processing). They do not require your prior consent.
Non-Essential Cookies: These include analytical, performance, and marketing cookies. We will only deploy non-essential cookies after you have given your explicit consent by clicking the “Accept” button on our cookie banner.
You can modify, restrict, or withdraw your consent at any time via your web browser settings or by interacting with the preference controls available on our website.
- Categories of Cookies We Use and Retention Periods
The cookies utilized on our platform serve distinct purposes and are subject to specific operational retention thresholds under relevant data frameworks:
A. Strictly Necessary Cookies (Essential)
These cookies enable core functionality such as secure account access, shopping basket persistence, and checkout verification.
Retention: The majority of these cookies are “session cookies,” which automatically expire and are deleted from your device once you close your web browser. Any persistent essential cookies used to retain your configuration preferences expire automatically within a maximum period of 12 months.
B. Analytical and Performance Cookies (Non-Essential)
These cookies allow us to count visits, analyze traffic sources, and understand how visitors navigate the platform. This data helps us optimize performance and structural usability.
Retention: These persistent cookies remain on your device for a period ranging from 30 days up to a maximum of 13 months from your last visit, unless manually cleared via your browser.
- Third-Party Cookies and Stripe Payment Services
To facilitate secure transactions and maintain operational integrity during the checkout process, our website integrates professional third-party services.
Specifically, Stripe processes essential third-party cookies on our platform. These cookies are strictly operational and are deployed to manage transaction fraud detection, verify user authentication during payment, and ensure the operational reliability of the payment infrastructure.
Data managed via Stripe is processed in direct compliance with global security and data privacy standards. For comprehensive information regarding how Stripe manages and retains data, please consult the official Stripe Privacy Policy.
- Controlling Cookies via Browser Settings
In addition to our on-site consent banner, most web browsers allow you to control cookies through their settings menu. You can configure your browser to block all cookies, accept only first-party cookies, or delete cookies upon closing the application. Please note that if you disable all cookies (including strictly necessary ones), certain operational sections of www.chewcottontug.com may not function as intended. - Corporate Contact and Identity
This website is owned and operated exclusively by Chewcottontug Products Canada Inc. (Corporate Registration Number: 1602948-3). All data collected through cookies is managed solely for our corporate operations.
If you have any questions or formal enquiries regarding this Cookie Policy or our data management protocols, please contact our designated compliance team using the verified details below:
Company Name: Chewcottontug Products Canada Inc.
Website: www.chewcottontug.com
Registered Address: Suite 105, 3045 Robie Street, Halifax, NS, B3K 4P6, Canada
Contact Email: durable@chewcottontug.com
Telephone: +1 (902) 422-7715